Our Shipping Policy
Most orders ship within 24 hours of order placement.
812 Brands ships most orders totaling $100 or more free of charge via standard Ground to most any destination within the contiguous United States (not including Alaska, Hawaii, Puerto Rico, and other US territories). Most orders totaling less than $100 will incur a flat shipping fee of $7.95 per order.
Orders shipping outside the contiguous United States and orders that specify expedited shipping services will have the appropriate shipping charge added during checkout.
Some Items Do Not Ship Free of Charge
Items that will incur a shipping charge regardless of the order total may include, but are not limited to, the following:
Large and/or Oversized Items
Expedited Shipping
812 Brands offers an array of expedited shipping options to help make sure you get your order as quickly as possible. Expedited shipping options are not offered free of charge, and the appropriate shipping charge(s) will be added during the checkout process.
Expediting shipping times are based on business days. It does not include the shipment date, holidays, etc.
While carriers like UPS and FedEx do a great job getting orders delivered on time, expedited shipping does not carry any guarantees. If the carrier is unable to deliver your expedited shipment on time, please let us know. In the event that said delay is the fault of either 812 Brands or the carrier, we will promptly refund the premium you paid for expedited shipping.
In no event will 812 Brands be liable for any loss of profits, business, use, or data, or for indirect, special, incidental, or consequential damages of any kind arising from the timing or delivery of your item(s).
International Shipping
812 Brands ships products around the world!
812 Brands charges import duties / taxes for our international customers (where applicable). These fees are shown at checkout.
All duties/taxes/fees are estimated automatically using current rates. In the event such import duties, taxes, surcharges, customs fees and other costs incur an additional fee which is refused by the buyer, 812 Brands will not offer any refund, exchange, or store credit.
Sales Tax Policy
812 Brands collects the appropriate state and local sales taxes on all orders shipping to a US destination for which we are legally required to collect such taxes.
Our Return Policy
You may return most new, unopened, unused items in their original condition and with their original exterior protective packaging within 30 calendar days of the shipping date for exchange or refund. Only items originally purchased from 812 Brands will be considered for return or exchange. 812 Brands will pay return shipping costs if the return is solely the result of an error on our part.
Returns for reasons not related to an error on the part of 812 Brands must be shipped at the buyer's sole expense and risk and will not be eligible for refund or exchange until the returned item has been received, inspected, and determined to be in a condition and state sellable in all respects as "new".
Products not received by us in such condition, including those not returned in a proper corrugated shipping box, if accepted by us for refund or exchange, will be charged a fee equal to 20% of the original price paid. Any returned items deemed by 812 Brands to be unsellable as "new" in all respects may be refused entirely and thus ineligible for refund, credit, or exchange.
812 Brands will issue refunds to the original payment account only. The time it takes for your payment provider to credit your account may vary and is beyond our control.